Money on a case

Prices, payments, invoices and refunds, kept with each case.

Steps

  1. In Settings, under Money, set your currency and VAT.
  2. A service's price and plan become the case's payments due.
  3. Record each payment on the case's Money tab; invoices and receipts follow.
  4. A refund is signed off before it is paid back.

Where to go in the app

Open these from the menu on the side of the app:

The same guide is in the app, under Help and support.