Pricing

Pay for the work you run

A plan counts what your company uses: the cases it opens, the messages it sends and the files it keeps. Your team is not billed by the seat, and your clients are never counted.

What is counted

4 things on your bill

  • Cases opened

    Every case your company opens. A test copy is never counted.

  • WhatsApp messages

    Each message Meta took for delivery.

  • SMS

    Each SMS the provider took, counted by its parts.

  • Files stored

    What your company's files hold, measured each day.

Each one’s price comes with your plan: ask us for yours. Counted but never billed: emails, documents issued and the staff who worked each day. You see every figure in the app, under Settings, Usage.

Questions

What people ask first

Do our clients need an account?

No. Each message carries their own link, and a one-time code by WhatsApp, SMS or email opens their case.

Which languages does it speak?

Every screen is in Arabic and English, right to left in Arabic. The words your clients read can be in any of 23 languages.

Can our data stay in our country?

For a government client, a copy of the app runs inside its own country, and its data stays there.

How do we start?

From one of 4 templates, or from your own forms and process. Your company is set up in the MA Ocean 360 Console, and your team signs in with Ocean ID.

Do we need WhatsApp Business?

To send WhatsApp, a WhatsApp Business number connected to Meta. Until then, SMS and email carry the same messages.

Can we try a journey safely?

Yes. A test copy runs a draft journey from start to end, and nothing it sends reaches a real client.

Talk to us

See it running on one of your services

Tell us which service you would start with. We show it to you as a journey, in Arabic and English, with your clients acting from WhatsApp.

  • We reply to set a time that suits you
  • The demo starts from the template closest to your service
  • Already a client? Sign in
For WhatsApp, if you prefer it to email.
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